EM NEWS 2010

11.11.2010

Equipment Marketers Awards Red Carpet Service Award for 2010

CHERRY HILL, New Jersey (November 11, 2010) — Equipment Marketers is very fortunate to have a remarkable team of technicians, installers, and office personnel which provide knowledgeable support for customers and enables the company to continue to grow, securing a workplace for the future. One of the most important aspects of providing customer service lies in the hands of our technicians, installers, and office personnel on the front lines of the company.

We have come to realize that Service is not really a department, but an attitude encompassing the whole company. Superior service can only be provided with an attitude of responsiveness to customers, efficiency in practice and professionalism in our interactions. Continuing to meet the required criteria of Maytag’s Red Carpet Service program with efficient communications and adherence to company policy and procedures makes our team #1 in Red Carpet Service for our customers and to Maytag.

This year’s Red Carpet Service Award winner continues to make himself an asset to Equipment Marketers. This technician is sent frequently on problematic equipment to assure a resolution is made. He works tirelessly to find improvements, keeping the service department informed so documentation can be made and all necessary people can be informed and changes can be implemented.

This year we congratulate…

Service Technician: MARK PHILLIPS

Pictured (left to right): Jason Davidson, Bobby Drummond, Mark Phillips, Peggy Bauer, and Richard Trama

Pictured (left to right): Jason Davidson, Bobby Drummond, Mark Phillips, Peggy Bauer, and Richard Trama


About Equipment Marketers: Equipment Marketers provides laundry solutions and Red Carpet Service® for route (lease) operations and multi-housing sales to New Jersey, New York, Pennsylvania, Delaware, Maryland, Washington, D.C., and Virginia. Equipment Marketers holds the distinction of being the only exclusive Maytag® distributor that offers full-service laundry solutions, including sales, service and parts, to all three commercial markets - on-premises, multi-housing and coin. 

Equipment Marketers' service technicians are professional, insured and factory-trained. The company's award-winning Red Carpet Service®, fully-stocked warehouse of Maytag® Commercial Laundry authorized parts, and experience in the commercial laundry industry are just a few reasons why people have continued to patronize the company for over half a century.

For more information on Equipment Marketers' products and services, call 800.223.1376 or visit www.equipmentmarketers.net.